School Policies

If you need help with a class, lesson, or other product or service you can reach us by email:

info@harmony-themusicschool.com

All lessons must be paid for in full and before classes begin.

To book your space at the school, we offer a first-come, first-served payment system. Your requested time slot will be reserved once registration payment is completed.

All payments for lessons, group and private, must be made before the term begins.

For Private Lessons: If a student needs to cancel or reschedule a lesson (for whatever reason) they must do so by providing us with at least 24 hours notice in writing. Only two sessions per term may be carried forward in certain circumstances.

Any cancellations without 24 hours notice will result in the student forfeiting the lesson.

A lesson may be rescheduled based on the availability of the teachers and students.

Rescheduled/make-up lessons cannot be rescheduled a second time.

Students who cancel their regular weekly time slot often /miss three lessons in a row will lose their time slot and need to check with the office for a new time slot to resume lessons.

Lessons canceled by a teacher will be rescheduled at the earliest available convenience.

We have a strict no-refunds policy. Once a payment has been received, the student must commit to taking the lesson(s) they have purchased.

No remaining amount will be carried forward or refunded if a student stops classes midway or after starting.

As a general rule, students are encouraged to attend lessons on time. Tardiness in attendance is frowned upon.

Most lessons at Harmony are scheduled without a break in-between. Please arrive in time for your lesson as the time will not be carried forward inconveniencing the next student/s.

In rare occasions and at the instructor’s discretion, timing may be slightly flexible.

Many of our instructors perform professionally and as such may be required to take time off for upcoming shows, recitals or concerts. In the event that this occurs, the instructor reserves the right to provide a substitute teacher or an alternate time for a lesson. Sufficient notice will always be given.

In the event that an instructor ceases teaching at Harmony, the remaining lessons, if any, will not be refunded but will be completed with an alternative instructor.

Thank you for considering to pay and attend “The Harmony Summer Vocal Intensive -23”, online Zoom seminar comprising of masterclasses, presentations and workshops.

Please read our terms and conditions carefully:

1. Registration: All participants must register in advance to attend HSVI’23. The registration process will require participants to provide their name, email address, and any other necessary information to attend this vocal seminar.

2. Payment: You are registered only when your payment is completed during the registration process.

3. Access: Registered participants will receive a unique link to access the vocal seminar. This link should not be shared with anyone who is not registered for HSVI’23.

4. Conduct: All participants are expected to conduct themselves in a professional and respectful manner during HSVI’23. Any participant who violates this expectation may be removed from the seminar without a refund.

5. Recording: Participants are not permitted to record any session/s or share any course materials presented.

6. Liability: The organizers of HSVI’23 are not liable for any damage, injury, mis-information or loss that may occur during the seminar. Participants attend at their own risk.

7. Cancellation: The organizers reserve the right to cancel HSVI’23 at any time for any reason. In the event of cancellation, participants will receive a full refund of any registration fees paid.

8. Refunds: Refunds will not be provided to participants who are unable to attend the conference for any reason whatsoever.

9. Intellectual Property: All intellectual property rights, including but not limited to copyright and trademark rights, in the HSVI’23 seminar materials shall remain the property of the organizers or their respective owners. Participants are not permitted to reproduce, distribute, or use any conference materials without prior permission from the organizers.

10. Technical Difficulties: The organizers are not responsible for any technical difficulties that may occur duringHSVI’23, including but not limited to interruptions, delays, or poor connection quality.

11. Privacy: The organizers will collect and use personal information in accordance with applicable laws and regulations. Participants' personal information will be used only for the purposes of the seminar and will not be shared with third parties without the participant's consent.

12. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the organizers are located.